Terms & Conditions
1. About these Terms and Conditions.
In these terms and conditions “we” and “us” mean Indigo Marmoset Ltd, and “you” means you the customer. In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
2. Placing Your Order
2.1 To place an Order you must be 18 years of age or over.
2.2 You may place an Order by:
2.2.1 1 Ordering online; www.websitesforplumbers.co.uk
or
2.2.3 emailing us at info@websitesforplumbers.co.uk
2.3 We will not guarantee that orders placed in any way other than that those listed above will be fulfilled.
2.5 By placing an Order, you make an offer to us to purchase the Products/Services you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
2.6 If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. Otherwise we will send the Order Confirmation by post. The Order Confirmation will be effective on sending. If we cannot accept your Order we will attempt to contact you by email or telephone or post.
2.7 Whilst we will make every effort to supply you with the Products/Services listed on the Order Confirmation, there may be occasions where we are unable to supply these Products/Services. In such circumstances we will contact you to inform you. Subject to clause 11.4 below, repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products/Services you have ordered.
2.8 Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products/Services.
3. Supply of Your Products/Services
Subject to these terms and conditions, we will supply to you the Products/Services indicated on your Order Confirmation.
4. Prices
4.1 The price for the Products/Services will be the price indicated on your Invoice.
4.2 VAT is payable by you at the applicable rate as indicated on your Invoice.
4.3 Delivery costs, where applicable, are payable by you as indicated on your Invoice.
5. Paying for Your Products/Services
5.1 You may pay for your Products by any of the methods of payment as may be displayed on the payment paragraph of the Websites For Plumbers Web Site from time to time.
5.2 You must pay in the currency as indicated on your Invoice.
5.3 If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice. We will not supply the Products to you nor perform the Services until your credit card issuer has authorised the use of your card for payment of the Products and/or Services ordered. If we do not receive such authorisation we shall let you know.
5.5 We will send request for payment, your Invoice, and any Products to you at the billing address indicated on your Order Confirmation. We may, however, send the documents by e-mail only where you have indicated an e-mail address on your Order Form.
7. Your Right to Return the Products or Cancel a Contract for Services and to Receive a Refund
7.1 If you do not like the website design visuals or logo design visuals we send you to approve and we have not been able to supply a design you like after amendments, we will refund 100% of your purchase. Once the website design visuals are approved we cannot offer a refund for website design. Once the logo design visuals are approved we cannot offer a refund for logo design.
10. Our Liability
10.1 These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products.
10.2 Save as set out at paragraph 11.3 below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Products/Services except as expressly stated in the Contract.
10.3 Any warranty, condition or other term arising out of or in connection with the supply of Products which might otherwise be implied into or incorporated in the Contract by statute, common law, laws applicable in the country where you purchased the Products/Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the Products/Services are suitable for your purposes.
10.4 Nothing in the Contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.
10.5 This does not affect your statutory rights as a consumer, nor your right to return the Products as per clause 7.
12. Indigo Marmoset Ltd
You can contact us: by telephone on 01737 350389 between 09:30 and 17:00 Mondays to Fridays; by post at: Indigo Marmoset Ltd, 69 Thoroughfare, Woodbridge, Suffolk, IP12 1AH; or by e-mail at info@websitesforplumbers.co.uk When contacting us you must quote your Web Order Number.
14. Data Protection
By placing your Order, you agree and understand that we may store, process and use data collected from your Order Form or telephone Order for the purposes of processing your Order.
No financial information will be stored or kept.
15. Circumstances beyond our reasonable control
We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
16. Disagreements Governing Law and Jurisdiction
We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England or Wales and the laws of England and Wales will apply.
17. General
17.1 Our failure to enforce any term of the Contract does not constitute a waiver of such term. Such failure shall in no way will affect our right later to enforce the strict terms of the contract.
17.2 The invalidity or unforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.